The registration of a new user is carried out in two different ways:
- If the service has been contracted through Cloud Worldwide Services, then Cloud Worldwide Services will be responsible for registering the new client.
- If the service has been contracted through a Telecommunication provider, then the Telecommunication provider will be responsible for registering the new customer.
Finally, the access credentials will be provided to the end customer, who must change their password for security reasons.
You can access your Recordia service by following the instructions on this link.
If they have not supplied you with valid credentials, contact your provider.