Recordia is a secure platform for recording interactions. This means that with Recordia you can securely store calls coming from cell phones, extensions, SMS, videos, faxes, chats, face-to-face conversations, emails and more.
Recordia provides a high level of security by encrypting objects using encryption methods with HSM rotation policies that ensure the highest privacy in the industry.
Objects are encrypted using AES256 algorithms, and connections are made using secure protocols such as IPSEC and HTTPS or using VPN and SDN. In addition, we provide auditing and logging capabilities for any access to the platform, as regulations require traceability of every document accessed within it.
Recordia has invested a great amount of human resources and the highest technology in security to keep data safe following the highest industry standards.
We strongly recommend our clients to keep the data inside Recordia so they can have traceability on what has been accessed. For financial and confidential data protection, this is crucial, as we need to assure the regulator that the information is only accessed by authorized persons.
In addition, if you are running applications such as speech analysis, transcription, translation or word detection, we recommend that you keep this information in Recordia rather than providing this data to third parties, as you will need to go to security procedures to ensure that
this data does not fall into unauthorized hands.